Trotec is committed to delivering the highest levels of customer satisfaction. To do so, we have created a support structure that is unsurpassed in terms of its depth, its breadth…and its duration. Our highly trained technical support team is available to our customers around the world, for the lifetime of their laser systems – even if that extends well beyond the standard warranty period.
The fact is, Trotec stands behind its systems from start to finish. That means building laser solutions that are quality tested, and backing them with the best warranties on the market. It also means providing customers with access to Trotec Technical Support for answers to all of their laser questions or requests, anytime. Whether they need assistance with on-site installations, user training sessions, or just have a few questions about their laser system, customers can contact Trotec Technical Support at any stage of their product’s life. Each customer is assigned a dedicated personal service technician who knows the company and its applications inside out, and can provide all the necessary support to keep its Trotec laser systems running smoothly and efficiently at all times, even after the warranty period is over.